BillingSOPS DISTRUBUTION INODAYA HOSPITALS, KAKINADA 1. AAC ACCESS ASSESSMENT AND CONTINUITY OF CARE. 11. MANUAL 2. COP CARE OF PATIENTS. 4. PRE PATIENT RIGHTS AND EDUCATION 5. HIC HOSPITAL INFECTION CONTROL. 9. HRM HUMAN RESOURCES MANAGEMENT. 10. IMS INFORMATION MANAGEMENT SYSTEM.